Privacy Policy — 377bed Bangladesh

This Privacy Policy ("Policy") is published by 377bed (hereinafter "377bed", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at https://377bed.vip and its associated subdomains and services. This Policy describes how 377bed collects, uses, stores, shares, and protects the personal data of all individuals who visit, register on, or otherwise interact with the 377bed platform ("you", "your", "User", or "Player").

By creating a 377bed account, accessing the 377bed website, or using any service provided through the 377bed platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you should discontinue use of the 377bed platform immediately.

377bed takes the protection of personal data seriously. We apply industry-standard security measures to all data we hold, and we do not sell personal data to third parties for commercial marketing purposes. Our data practices are designed to ensure that your information is used only for the purposes described in this Policy.

1. Information We Collect

377bed collects personal data from you through several channels: directly when you register or interact with the platform, automatically through your use of the website, and from third-party payment and identity verification partners where necessary to comply with our Know Your Customer (KYC) obligations. The categories of personal data we collect are described below.

Registration Data

When you create a 377bed account, we collect the following information:

• Full legal name as it appears on your government-issued identity document.
• Date of birth — used to verify that you meet the minimum age requirement of 18 years.
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, or Cox's Bazar) and full postal address.
• Email address — used for account communications, password recovery, and transactional notifications.
• Mobile phone number — used for account verification and, where applicable, two-factor authentication.
• Username and encrypted password — used to authenticate your identity when you log in to your 377bed account.

Identity Verification (KYC) Data

As part of our commitment to responsible gaming and fraud prevention, 377bed may request the following identity verification documents at any stage of your account lifecycle:

• A copy of your National Identity Card (NID), passport, or driving licence.
• A recent utility bill or bank statement as proof of residential address (dated within the last 3 months).
• A screenshot or confirmation of your bKash, Nagad, Rocket, or Upay account linked to your deposit activity.
• A selfie or photograph with your identity document, where required by our compliance team.

KYC documents are processed by our internal compliance team and, where applicable, by our third-party identity verification partner. All KYC data is stored securely and is never used for any purpose other than verifying your identity and fulfilling our legal and regulatory obligations.

Financial Transaction Data

When you make a deposit or request a withdrawal on the 377bed platform, we collect transaction-related data including the payment method used (bKash, Nagad, Rocket, or Upay), the transaction reference number issued by the payment provider, the amount in Bangladeshi Taka (BDT), the date and time of the transaction, and the transaction status. 377bed does not store full payment credentials — financial data is processed directly by the relevant mobile financial service provider.

Usage and Behavioural Data

377bed automatically collects certain technical and behavioural data when you access and use the platform. This includes your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited and duration, game sessions played, betting history, and session timestamps. This data is collected via server logs, cookies, and analytics tools, and is used for platform optimisation, fraud detection, and personalisation of your gaming experience.

Communications Data

If you contact 377bed via live chat, email, or any other support channel, we retain records of those communications — including the content of your messages and our responses — for quality assurance, compliance documentation, and dispute resolution purposes. We may also record details of any voluntary feedback or survey responses you provide.

2. How We Use Your Data

377bed uses the personal data we collect for specific, lawful purposes directly related to the operation of the 377bed platform and the delivery of services to you as a registered player. We do not use your data for any purpose that is incompatible with those stated below.

Purpose	Data Used	Legal Basis
Account creation and authentication	Registration data, device data	Performance of contract
Age and identity verification (KYC)	KYC documents, date of birth	Legal obligation
Processing deposits and withdrawals	Financial transaction data, mobile number	Performance of contract
Fraud prevention and security monitoring	IP address, usage data, financial data	Legitimate interest
Responsible gaming monitoring	Behavioural data, betting history, session data	Legal obligation / legitimate interest
Customer support and dispute resolution	Communications data, account data	Performance of contract
Platform analytics and improvement	Usage data, device data	Legitimate interest
Promotional communications (opt-in only)	Email address, mobile number	Consent
Compliance with legal and regulatory requirements	All categories as required	Legal obligation

3. Data Sharing & Third Parties

377bed does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data with external parties only in the limited circumstances described in this section, and only to the extent necessary for the stated purpose.

Payment Service Providers

To process your deposits and withdrawals, 377bed shares necessary transaction data with mobile financial service providers including bKash, Nagad, Rocket, and Upay. These providers receive only the minimum data required to execute and confirm your transaction. Each provider operates under its own privacy policy and data protection framework. 377bed is not responsible for the data handling practices of these independent payment service providers.

Identity Verification Partners

Where 377bed uses a third-party identity verification service to assist with KYC processing, your KYC documents and relevant registration data may be shared with that partner for the sole purpose of verifying your identity. All identity verification partners engaged by 377bed are contractually required to process KYC data only for that purpose and to maintain security standards equivalent to those described in this Policy.

Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data or technical identifiers necessary to deliver their game content within the 377bed platform. These providers do not receive your full name, mobile number, or payment data. All game provider integrations are governed by data processing agreements that restrict the provider's use of any data shared.

Legal and Regulatory Disclosure

377bed may disclose your personal data to competent legal authorities, law enforcement bodies, or regulatory agencies where we are required to do so by applicable law, court order, or regulatory direction. We will always seek to notify you of such disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of 377bed's business assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via email or via a prominent notice on the 377bed website prior to the transfer taking effect, and the successor entity will be required to honour the terms of this Privacy Policy with respect to your data.

4. Cookies & Tracking Technologies

The 377bed website uses cookies and similar tracking technologies to provide you with a functional, secure, and personalised browsing experience. A cookie is a small text file placed on your device by a website server. Cookies are not programs and cannot carry viruses or install malware on your device.

Types of Cookies Used by 377bed

• Essential cookies: These are strictly necessary for the 377bed platform to function correctly. They manage your login session, maintain your account authentication state, and enable core security features. These cookies cannot be disabled without breaking core site functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how visitors use the 377bed website — which pages are visited most frequently, how long sessions last, and which features are used. This data helps us improve the platform for all players.
• Functional cookies: These cookies remember your preferences — such as your preferred language settings, game lobby filter configuration, and notification preferences — so you do not need to re-enter them each time you visit.
• Security cookies: Used to detect and prevent fraudulent activity, identify suspicious login patterns, and protect against automated bots accessing the 377bed platform.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling essential or security cookies may impair your ability to log in, access your account, or use certain features of the 377bed platform. 377bed does not currently support a cookie consent management panel embedded in the website — cookie preferences are managed at the browser level.

5. Data Security & Storage

377bed takes the security of your personal data extremely seriously. We have implemented a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, loss, alteration, disclosure, or destruction.

Technical Security Measures

• 256-Bit SSL/TLS encryption on all data in transit between your device and the 377bed platform. Every page of the 377bed website is served over HTTPS.
• Encrypted data storage: Sensitive personal data fields — including passwords (stored as one-way cryptographic hashes), KYC document files, and financial transaction records — are encrypted at rest using AES-256 encryption.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. 377bed staff do not have access to your password in plain text under any circumstances.
• Intrusion detection and DDoS protection: The 377bed platform is protected by network-level intrusion detection systems and distributed denial-of-service mitigation to protect the platform and player data from external threats.
• Regular security audits: 377bed conducts periodic internal security reviews and engages external security professionals to perform vulnerability assessments of the platform.

Where Your Data Is Stored

377bed's primary data infrastructure is hosted on servers operated by reputable cloud hosting providers. All servers that store personal data of 377bed players are maintained in secure data centres with physical access controls, environmental protections, and 24/7 monitoring. 377bed does not store player data on local workstations or portable media.

Data Breach Response

In the unlikely event of a confirmed personal data breach affecting 377bed player accounts, 377bed will notify all affected players as soon as reasonably practicable after the breach is confirmed. Notification will be sent to the email address registered on your 377bed account. We will provide a clear description of what data was involved, the likely impact, and the steps 377bed has taken in response. We will also take immediate technical measures to contain and remediate the breach.

6. Your Privacy Rights

As a registered player on the 377bed platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the 377bed support team via live chat or email at [email protected] (plain text — not a clickable link).

• Right of Access: You have the right to request a copy of the personal data that 377bed holds about you. We will provide this in a readable format within a reasonable timeframe following your verified request.
• Right to Rectification: If any personal data held by 377bed is inaccurate or incomplete, you have the right to request that it be corrected. Where data accuracy affects your KYC status or account standing, updated documentation may be required.
• Right to Erasure: You may request that 377bed delete your personal data. Please note that this right is not absolute — we are required to retain certain data for legal and regulatory compliance purposes (see Section 7 on Data Retention). Where erasure is possible without conflicting with our legal obligations, we will action your request promptly.
• Right to Restrict Processing: You may request that 377bed restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where technically feasible and legally appropriate, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to Withdraw Consent: Where 377bed processes your data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
• Right to Object: You may object to 377bed's processing of your personal data where that processing is based on legitimate interests, including profiling for responsible gaming monitoring purposes.

7. Data Retention Policy

377bed retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain your active player account, and to comply with applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal / regulatory compliance
KYC identity documents	Duration of account + 5 years after closure	Anti-money-laundering (AML) obligations
Financial transaction records	Duration of account + 7 years after closure	Financial record-keeping requirements
Betting and game history	Duration of account + 5 years after closure	Dispute resolution, compliance
Support communications	3 years from date of communication	Quality assurance, dispute resolution
Usage and analytics data (anonymised)	Up to 24 months on a rolling basis	Platform improvement
Marketing consent records	Duration of consent + 2 years after withdrawal	Proof of consent for compliance

Upon expiry of the applicable retention period, 377bed will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Anonymised data (i.e., data that can no longer be attributed to an identifiable individual) may be retained indefinitely for statistical analysis and platform reporting purposes.

Where you request account closure, 377bed will deactivate your player account and initiate the retention clock as of the account closure date. During the retention period following account closure, your data will not be used for any operational purpose beyond compliance and legal obligations.

8. Contact for Data Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or to 377bed's handling of your personal data, please contact our data privacy team through one of the following channels:

• Live Chat: Available 24/7 directly through the 377bed platform. This is the fastest way to reach our team — average response time is 2–5 minutes.
• Email: [email protected] (plain text — not a clickable link). Email responses are provided within 2–4 hours during normal operating hours (Bangladesh Standard Time, UTC+6).

When submitting a privacy rights request, please include your registered email address, a brief description of your request, and any relevant account details that will help us locate and verify your identity before processing your request. 377bed reserves the right to request additional verification before actioning any data access, rectification, or erasure request.

377bed reserves the right to update this Privacy Policy at any time. Where material changes are made, we will notify registered players via the email address on their 377bed account at least 7 days prior to the updated Policy taking effect. Continued use of the 377bed platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.

This Privacy Policy was last reviewed and updated on 1 January 2026. For the history of changes to this Policy, or for a copy of a previous version, please contact us at [email protected] (plain text — not a clickable link).